Customer Service

In the fast-changing shipping world, ZIM Integrated Shipping Services has set itself apart as an independent carrier with a fresh, unique approach. ZIM’s strategy as a global niche carrier offers distinctive advantages to customers worldwide. We have created a smart, efficient network that ensures stable, reliable services and we have made it our mission to focus on the needs of our customers, which stand at the heart of all our decisions. ZIM operates in select trades, where it has a competitive advantage and where it can provide superior service. In these trades, ZIM is a significant player with a sizable market share. We maintain a flexible partnership approach with other major carriers, and our new line structure is a much-needed alternative to customers concerned about the current alliance-dominated market. We make the most of our flexibility and creativity to provide premium services and solutions adapted to our customers’ evolving needs. Our professionalism is built on decades of experience and skill, and a history as trailblazers in the container shipping business. With a proud, decades-long heritage, we are confident in our ability to maintain our position as a top industry performer dedicated to efficiency and profitability, as we continue to deliver exceptional service to our customers.

Chưa cập nhật

- Hồ Chí Minh